- What do you need from me to start?
- Names, approximate dates, and the country. Anything else helps: a naturalization paper, a ship manifest, a headstone photograph, a town name someone remembered slightly wrong. We work from less than people expect, and the research fee covers the search whether or not it succeeds.
- What if the records were destroyed?
- Sometimes they were, and we will tell you early rather than bill you for a year of nothing. Lithuanian and Polish record survival is patchy by region and by decade, and a genealogist can usually tell within the first fortnight whether your family's district is a good one. If it is hopeless we say so and refund the balance of the fee.
- Is this only for Jewish family history?
- No. We work with Jewish and Catholic families alike: Litvak and Polish-Jewish records, Catholic parish books, Lithuanian and Polish emigration records, and the deportation and displacement files of the 1940s. The archives and the method are largely the same.
- How long does the research take?
- Four to eight weeks before we can place a family in a specific town, sometimes a specific street. Longer if the district needs on-site archive work. We would rather you booked the trip after that answer arrives than before, which is why the two are priced and booked separately.
- What if there is nothing left in the town?
- That is the usual case and it is not a failure. A synagogue that is now a sports hall, a cemetery under grass, a street that kept its shape but not its houses. Standing in it with someone who can tell you what stood where is the point, and most people find that the absence is the thing they came for.
- Can you find living relatives?
- Occasionally, and we never promise it. It happens perhaps once in ten searches, usually through address registries and local knowledge rather than DNA. When it does happen we make the approach carefully, on your behalf, and we let the other family decide in their own time.